Customer Care Agent (m/f/d) Dutch Market (Inbound)

Empresa : Alex & Gross

Tipo de empleo : Tiempo completo

C/ De Josep Pla, 2

Número de solicitantes

000+

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Descripción del trabajo - Customer Care Agent (m/f/d) Dutch Market (Inbound)

WE CREATE MORE SALES is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing.

Become part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for a Customer Care Agent (m/f/d) – Dutch Market (Inbound)

Previous experience in B2B inbound support or inside sales
Confident handling of customer communication via chat, email, and phone
Strong interest in software solutions and digital tools
Customer-focused, with a proactive and solution-oriented mindset
Well-organized, reliable, and comfortable working in a fast-paced environment
Excellent verbal and written communications skills in Dutch (Level C2) and English (Level C1)

You’ll be the first point of contact for Dutch-speaking and international B2B customers, handling their inquiries via live chat, email, and phone
With a solution-oriented mindset, You’ll support customers on technical and product-related questions
Every interaction matters – You’ll ensure all details are accurately documented and customer data in the CRM stays current
Working hand in hand with sales, product, and technical teams, You’ll help create a smooth and positive customer experience
By staying on top of the latest product updates, You’ll make sure customers always receive the best possible support

Opportunities for personal and professional growth
Prime location, with a park and the ocean just moments away
A creative, dynamic work environment that fosters innovation
Charming restaurants nearby, perfect for relaxing breaks
An inclusive, friendly team that makes you feel welcome

Our recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required.

Equal opportunities for all: We welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background.

If you have further questions regarding this role, feel free to contact our Recruiting-Team via [email protected]

ALEX & GROSS GmbH
Carrer de Josep Pla 2
Building 3, 1 – B
08019 Barcelona
Spain

Original job Customer Care Agent (m/f/d) Dutch Market (Inbound) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Care Agent (m/f/d) Dutch Market (Inbound)

Descripción del trabajo - Customer Care Agent (m/f/d) Dutch Market (Inbound)

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