Customer Care Representative (12-month Contract)

At least 3 years of experience in a similar customer service role, ideally within the medtech industry. Excellent verbal and written communication skills. Strong phone handling skills and a customer-focused approach. Proficient with SAP, Esker, Salesforce/Service Cloud, and general computer applications. Experience with e-commerce systems, preferably in the medtech or Healthcare industry Comfortable communicating in Spanish and English, both spoken and written. Strong commitment to customer service and client satisfaction. Excellent interpersonal and communication skills, especially over the phone. A team player who enjoys collaborating with others. Quick leaner and understand new procedures. Highly organized, reliable, and detail oriented. Adaptable and open to change, with a proactive mindset. Able to take initiative and solve problems effectively. Versatile and able to work independently on various tasks and tools.