Customer Service Advisor - Portuguese market

At TP , we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

We are currently looking for a Customer Service Advisor to work for our Portuguese market.

Responsibilities

• Handle incoming calls and provide excellent customer service
• Assist customers with inquiries, issues, and complaints
• Provide accurate and timely information
• Follow company guidelines and procedures
• Work effectively as part of a team

• C2 level of Portufuese
• C1 level of English or Spanish
• Previous customer service experience preferred
• Excellent communication skills
• Ability to work night shift hours
• Strong problem-solving skills
• Ability to work effectively in a team environment

What we offer

• 38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to Sunday
• Salary: €18.065 gross/year - Temporary contract
• Individual career paths to grow within the project
• We are one of the world's largest provider of contact center services
• Engage in an excellent work environment and team building activities.
• Dynamic and international environment