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Customer Specialist with Dutch, Spanish and English

salary Salary :

€22 - 22 yearly

Descripción del trabajo - Customer Specialist with Dutch, Spanish and English

Are you looking for a high level experience in a world-renowned multinational company?

Do you have a passion for customer service? Do you have a fluent level of English and proficiency in DUTCH at a native level?

If so, then you have found the right position!



We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sector in a multinational company with many growth opportunities.



Key Responsibilities:
Handle inbound customer calls, providing assistance with mobility services and Connected Drive features.
Coordinate roadside assistance, including towing services or replacement vehicles in case of breakdowns or emergencies.
Support customers with Connected Drive functionalities, such as navigation, remote controls, and infotainment.
Guide users through troubleshooting vehicle-related technical issues, including connectivity and system alerts.
Log and update customer interactions in the CRM system, ensuring accurate case tracking and follow-ups.
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