Customer Support Automobiles (m/w/d) bilingual

Do you speak English and live in Mallorca? And you have also very good skills in German? We are currently looking for a Customer Support (m/f/d) for our center in Palma de Mallorca. Take the time to apply for this job!

Your Benefits

• permanent employment in full time or part time

• fixed, season-independent salary from day 1, plus performance-related bonus

• opening hours from Monday - Friday: 8am - 5pm, Saturday: 8am - 12pm

• option to work remotely after successful onboarding (you must live in Mallorca!)

• uncomplicated entry into the job through professional and remunerated induction and training

• free private supplementary health insurance

• big company parties and individual team events

Your Tasks

• customer support in the automotive sector

• assisting customers with troubleshooting and technical questions via email

• quick processing of service requests

• forwarding complex questions to 2nd-line support

• ensuring customer retention and satisfaction

Your Profile

• bilingual speaking: very good knowledge of English and advanced knowledge of German

• good working knowledge of MS Office

• strong communication skills and service mentality

• high degree of self-motivation and willingness to learn

• ability to work independently and grasp things quickly

Have we awakened your interest? Then we should definitely get to know each other. Apply as a Customer Support (m/f/d) in just a few minutes. We look forward to hearing from you!

About us

Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 30 call centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!

All names are directed at all genders.