Danish Telesales & Sales Support Agent in Barcelona, Spain

Reference: NEBA

About Barcelona

Barcelona is one of Europe's most popular destinations for professionals looking to combine an international career with Mediterranean living. With its sunny climate, beautiful coastline and vibrant international community, the city offers an excellent quality of life.

Working in Barcelona means joining an international environment while enjoying everything from local cafés and beaches to world-class culture and nightlife. Visit historical highlights like the Sagrada Familia or go to a football match in the Camp Nou stadium. Barcelona has a lot to offer to expat, which is one of the reasons why a lot of people move there to start living and working abroad.

You need an EU passport to apply.

Click here to read more about living and working in Barcelona.

The job

As a Danish speaking telesales & sales support agent you will work for a global leader in digital payments, delivering innovative software and hardware solutions that enable secure, seamless transactions worldwide. Your job is to engage with partner businesses mainly and potentially existing customers. The role is split in 50% sales support including administrative task & follow-up on contracts sent and 50% outbound initiatives. This is a quality-driven sales role, where authentic, meaningful conversations are essential, while consistently achieving volume and performance targets remains key to success.

Your responsibilities in the different roles you have:

Sales & Customer Engagement

• Initiate high-quality conversations with key decision-makers.

• Build trust and identify customer needs through consultative selling.

• Handle objections effectively and guide prospects toward suitable solutions.

• Drive upselling and cross-selling opportunities to maximize customer value.

Partner Sales

• Engage with customers of Worldline’s strategic partners.

• Promote and sell products and services aligned with partnership agreements.

• Represent both Worldline and its partners while ensuring a seamless customer experience.

General Sales Activities

• Meet or exceed individual and team sales targets.

• Accurately record customer interactions and transactions in CRM systems.

• Provide feedback and insights to improve sales strategies and customer engagement.

• Maintain high professional standards and comply with all company policies.

Lead Source

• Qualified leads generated through Worldline’s client base analysis.

• Partner-driven campaigns including email marketing, webinars, and landing pages

We offer

• Competitive salary, with bonus possibilities

• Hybrid working model; After 3 months of in-office onboarding, up to 3 days per week remote work

• Work in variating shifts (Monday-Friday, between 08:00-18:00)

• 23 vacation days per year

• Comprehensive paid training (2 weeks) and onboarding

• Opportunities to develop your skills and grow within the company

• Free online Spanish lessons outside of working hours for skill development

• Comprehensive support for mental health and well-being app

• Tax free benefits (restaurant/Transport/Day Care)

Your qualifications

You are a fluent Danish speaker

Previous sales experience is preferred

You possess effective communication and social skills, and you are target and quality-driven

Success gives you energy and you like working in a dynamic work environment

Still have questions about this position? Contact us at [email protected] - our recruiters are happy to help!