Dutch Admin Support Advisor - BARCELONA

Salary :

€18,700 - 21,100 yearly

Empresa : NewCo Communications

Tipo de empleo : Tiempo completo

Barcelona

Descripción del trabajo - Dutch Admin Support Advisor - BARCELONA

Calling all Admin Support Advisors!

We are searching for exceptional individuals who can be the friendly voice on the other end of the line or email, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission.

If you are a Dutch speaker, have a passion for providing outstanding customer service, thrive in a dynamic work environment, and genuinely enjoy connecting with clients, this opportunity is for you! Join us in embracing the best of both worlds from the comfort of your home and within our vibrant office space, with our hybrid working model!

Tasks

Handle first line inbound administrative support requests by phone & e-mail (B2B) in a professional and courteous manner, ensuring a positive customer experience.
Provide accurate and timely information to customers (merchants) regarding our diverse range of products, services, and company policies.
Assist new customers with account activation, transaction status queries and financial requests demonstrating a commitment to their satisfaction and building strong customer relationships.
Document all customer interactions meticulously, maintaining detailed and accurate records for future reference.
Collaborate effectively with team members and cross-functional departments to streamline processes and deliver seamless customer service.

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Dutch Admin Support Advisor - BARCELONA

Descripción del trabajo - Dutch Admin Support Advisor - BARCELONA

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