Dutch-speaking Customer Support Representative

Now Hiring: Dutch-speaking Customer Support Representative
Location: Valencia, Spain
Employment Type: Full-time
Contract Type: Permanent
Salary: Competitive base salary + benefits

Are you a Dutch speaker with a passion for helping others? Join a fast-growing customer experience team in Valencia, one of Spain's most vibrant and sunny cities!

Job Responsibilities:

As a Customer Support Representative, you will:

• Provide professional support to customers via phone, email, and chat in Dutch

• Troubleshoot product/service issues and ensure a positive customer experience

• Maintain up-to-date knowledge of company products and services

• Accurately log customer interactions in the system

• Collaborate with team members and report to team leads for any escalations

Requirements:

• Fluent in Dutch (C1-C2 level) and proficient in English (B2+)

• Strong communication and problem-solving skills

• Customer-oriented mindset with attention to detail

• EU citizenship or a valid Spanish work permit

• Previous customer service experience is a plus, but not mandatory

What We Offer:

• A competitive salary package with bonus opportunities

• Relocation support if moving from abroad

• Modern office environment in Valencia

• Paid training and continuous learning opportunities

• Career growth within a global company

• Multicultural and dynamic team environment

Interested in applying?
Please send your CV in English to us, and we'll be in touch to schedule a brief discussion.