Enterprise Account Manager UKI

• Own a portfolio of enterprise customers (tier 1) within the UK & Ireland market.


• Develop a high level of engagement with your accounts and key decision makers that shape their business travel programmes.


• Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of TravelPerk.


• Identify growth opportunities and develop your portfolio by adding new business opportunities.


• Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of up-selling and cross-selling.


• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.


• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.


• Act as a key contact between the internal TravelPerk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.


• Effectively prioritise your time in order to maximise impact in key business areas.


• As a Senior member of the team, you will work on cross-functional projects with an aim to optimise internal workflows and overall customer satisfaction.

• Native or near native level of English.


• Experience within the UKI market is a big plus.


• Minimum 5 years experience within the travel industry, managing tier 1 clients.


• Outstanding presentation & communication skills and the ability to build deep relationships.


• Great prioritisation and time management skills.


• Result oriented mindset while keeping customer satisfaction as your top priority.


• Great ability to analyse and translate data for your customers.

• Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology.


• Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains.


• Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around.


• You seek feedback early and often and are open to both give and take constructive criticism.

What we offer:

• 💰 A competitive compensation package, including equity in TravelPerk;


• 🌴 Generous vacation days so you can rest and recharge;


• 💊 Health perks such as private healthcare or gym allowance, depending on your location;


• 🥳 Unforgettable TravelPerk events;


• 💙 A mental health support tool for your wellbeing;


• 📒 Exponential growth & personal development opportunities;


• 🫶 VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice;


• 🌎 "Work from anywhere" in the world allowance of 20 working days per year;


• 📚 IRL English or Spanish Lessons are held in the Barcelona office;


• 👶 Parental leave: 12 to 16 weeks after 6 months, based on location and eligibility factors.