Fashion Support Consultant (German-speaking) - On-site MX02

Empresa : Concentrix Spain

Tipo de empleo : Tiempo completo

Barcelona

Número de solicitantes

000+

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Descripción del trabajo - Fashion Support Consultant (German-speaking) - On-site MX02

Experience the power of a game - changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in fashion.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Fashion Support Consultant on our team, you will:

- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands.

- Log call details onto call management systems and provide response and resolution within SLA.

- Maintain service and product knowledge and expertise associated with applications specific to individual customers.

- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.

- Understand and comply with administrative duties

Original job Fashion Support Consultant (German-speaking) - On-site MX02 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Fashion Support Consultant (German-speaking) - On-site MX02

Descripción del trabajo - Fashion Support Consultant (German-speaking) - On-site MX02

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