Field Clinical Specialist, EP (Zona Centro)

About the role 

 
The Electrophysiology Field Clinical Specialist will promote and support company products, especially Farapulse and Opal HDx, plus other products in electrophysiology, through education of current & potential customers by providing clinical education for routine issues. Responsible for the day-to-day field execution and clinical-technical support.  

The ideal candidate is based in the Madrid area.  

 
  
Your responsibilities will include: 

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  Commercial Support: Under close supervision, serve as primary resource for clinical support consisting of supporting physicians performing arrhythmia cases in the electrophysiology lab with our systems. 

  
  

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  Assist in the education of customers on the merits and proper clinical usage of company products by participating in presentations and demonstrations to keep all customers abreast of the latest BSC products. 

  
  

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  Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals. 

  
  

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  Collaborate with Sales Rep to elaborate clinical and technical support documentation for Tenders.  

  
  

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  Start developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences). 

  
  

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  Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. 

  
  

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  Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan. 

  
  

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  Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features. 

  
  

What are we looking for in you? 

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  Native speaking level or proficiency in Spanish and good English level (B2 or higher) 

  
  

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  2-3 years of experience in EP; CRM experience will also be deemed valuable  

  
  

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  Commercial attitude 

  
  

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  Good communication skills 

  
  

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  Team player 

  
  

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  Empathy and ability to relate with different stakeholders 

  
  

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  Eager to learn and to develop on the leadership side 

  
  

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  Willingness to travel when needed and ready to drive daily 

  
  

  
  
What we can offer to you: 

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  Very dynamic environment with career development opportunities 

  
  

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  Entering in a tech-high and growing market 

  
  

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  Be trained in the most disruptive technologies 

  
  

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  Permanent contract 

  
  

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  Base salary + incentives 

  
  

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  Company car 

  
  

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  Company benefits 

  
  

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  Autonomy 

  
  

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  Decision-making.