Finnish Engagement Manager (B2B IT Solutions)

Workster partners with a leading Outsourcing/BPO company that is looking to recruit a Finnish-speaking Engagement Manager for their Málaga office.

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as an Engagement Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

Your Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Engagement Manager on our team, you will:

• Provide concierge support for pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.


• Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship.


• Define reason for call talk track – designed for consistent repeatable execution.


• Product/Offering focus – focuses on offering specific to target audience.


• Execute on structured multi-channel (call, email, social) outreach cadence.


• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.


• Position competitive offerings and solutions in the context of customer needs and experiences.


• Collect feedback from customers and articulate it back to the business: “Voice of Partner”.

Your Qualifications

• Bilingual or proficient in Finnish plus fluent in English (C1)


• Have 1-2 years’ experience in IT sales with a proven track record of success and/or sales account management or customer management experience


• Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc


• Are located in Malaga or willing to relocate there


• As a plus – experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions


• As a plus – have Microsoft Fundamentals certification on MS Azure, Modern Workplace and/or BizApps

The Offer

• Excellent remuneration package based on experience, skills and performance


• Fantastic schedule – weekdays only 09h-18h


• Great office location in Malaga.


• Friends hunting (referral) bonus


• Full paid training about the company and the project you will be working on


• Career development program and specialized courses


• Opportunities for a career abroad through the International Mobility Program


• A dynamic and creative team with positive and friendly atmosphere


• Guidance and tools to reach your full potential.