Fraud Activity Agent (French-speaking) - On-site BM01

Empresa : Concentrix Spain

Tipo de empleo : Tiempo completo

Barcelona

Número de solicitantes

000+

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Descripción del trabajo - Fraud Activity Agent (French-speaking) - On-site BM01

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fraud Activity Agent in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Fraud Activity Agent on our team, you will:

- Fraud Investigation & Verification

- Initiate investigations on suspicious fraud cases using internal tools and defined macros. - Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud.

- Manage cases within defined pending periods, ensuring timely follow-up and resolution.

- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.

Original job Fraud Activity Agent (French-speaking) - On-site BM01 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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I think it’s a discriminatory or offensive

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Fraud Activity Agent (French-speaking) - On-site BM01

Descripción del trabajo - Fraud Activity Agent (French-speaking) - On-site BM01

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