FRENCH Customer Service Analyst

COMPUTACENTER is Europe's leading independent provider of IT infrastructure services. To help our customers maximize the value of IT to their businesses, we offer services at every stage of infrastructure investment.

Computacenter employ over 10, 000 staff providing IT advice and support to such major international organisations as AVIS, SONY, BMW and BT. Key to our international operations is our multilingual International Service Centre in Barcelona. Computacenter is an equal opportunity employer and welcomes diversity

If you wish to progress your existing career in IT or would like to embark upon a career in computers come to work with us.

We are looking for FRENCH Customer Service Analysts to deliver service for an exciting new account for Computacenter.

YOUR ROLE:
You will be providing service to the client via phone, web and e-mail: receiving requests and finding the solutions to them.

REQUIREMENTS:
-TO SPEAK FRENCH 
-To have a VERY HIGH LEVEL OF ENGLISH
-To be proactive 
-To be customer oriented 
-To be a good communicator and be a fast learner

WE OFFER: 
-On-going training in IT
-Rotation Shifts
-Career path and progression
-Long term opportunities 
-Innovative and challenging environment
-People focused management
-Working place based in the centre of Barcelona
-Free Spanish language classes given in company

YOU WILL LEARN
- How to fix existing problems with your computer 
- How to become an advanced user and prevent future problems
- How to help and advise friends and family members on their computer related issues

Salary : 18.000€/year

Benefits: Ticket Restaurant // Private Health Insurance and a lot more.