German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote

Are you looking for an exciting challenge in customer service? Then you've come to the right place! We are currently looking for dedicated and communicative agents (m/f/d) for our Customer Service Team for SIXT Share in Spain! If you want to create an unforgettable experience for every customer, then you are welcome to join us on this journey into the future of mobility. We look forward to receiving your application!

YOUR ROLE 

• You will respond to all incoming customer enquiries before, during and after booking by email and telephone
• You will handle complaints
• You will collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement
• You are willing to work shifts, nights, and weekends

YOUR SKILLS 

• You speak fluent German and very good English (level B2 or higher)
• You have already gained some experience in dealing with customers and excellent service is a matter of course for you
• You enjoy interacting with partners and customers and have very good communication skills and empathy
• You can react very quickly to new situations and have good problem analysis and problem-solving skills
• You are confident in using a PC and common software (Microsoft Office)

WHAT WE OFFER

• Work-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life
• Employee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products
• Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world
• Professional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment

Apply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!