German Speaking Onboarding & Account Manager

German Speaking Onboarding & Account Manager

Introduction

We are hiring a dedicated and customer-centric German Speaking Onboarding & Account Manager to join a leading international company in Spain. This is a full-time, on-site role where you will support German-speaking customers through onboarding and ongoing account management. Relocation to Spain is required, and a full relocation package is included to assist with your move.

Responsibilities

As a German Speaking Onboarding & Account Manager, you will:

• Serve as the main point of contact for new German-speaking clients during the onboarding process

• Guide customers through implementation, setup and product adoption

• Build and maintain strong, long-term customer relationships

• Ensure smooth transitions from sales to account management

• Act as a trusted advisor who adds value and supports customer success

• Address customer questions and issues promptly and professionally

• Collaborate with internal teams to enhance processes and service delivery
• Maintain up-to-date records in CRM systems and track customer interactions

Requirements

To succeed in this role, you should have:

• Excellent German language skills (C1 level or higher — both spoken and written)

• Strong English proficiency (minimum B2 level — mandatory)

• Previous experience in onboarding, account management, customer success or customer support

• Excellent communication and relationship-building skills

• Able to manage multiple clients and priorities in a fast-paced environment

• Problem-solving mindset with strong attention to detail

• Experience using CRM systems and customer support tools

• EU passport or valid work permit for Spain (mandatory)

What We Offer

We provide a competitive and supportive package, including:

• Full-time permanent contract based in Spain

• Competitive salary with performance-related incentives

• Relocation package, including flight tickets, hotel accommodation and relocation assistance

• Comprehensive onboarding and professional training

• Clear career progression opportunities within an international organization

• Modern office environment and multicultural team

• Structured Monday–Friday working schedule

Ready to Join the Team in Spain?

If you are a German speaking professional, fluent in English, and ready to relocate to Spain, this is an excellent opportunity to develop your career in client onboarding and account management. Apply now and step into your next professional adventure abroad!