German Speaking Technical Support Advisor

On-site | Barcelona, Spain (C/ de la Selva de Mar, 129)
Full-time | Monday–Friday | 09:00–18:00
Salary: €20,500 gross/year + up to €2,000 gross/year bonus
Relocation Bonus: Up to €500 (Only for Work-Permitted Candidates)
Permanent Contract | 39 hours/week

How to Apply

Send your CV to [email protected] or Use Application Form

Join a Global Technology Leader

We're hiring on behalf of our global technology and services client, supporting internationally recognized brands in over 70 countries. This is an exciting opportunity to join a growing on-site team in Barcelona within the fashion industry sector.

Your Role

As a Technical Support Advisor, you will:

• Be the first point of contact for dealers and end users via phone and email

• Troubleshoot technical issues and provide accurate resolutions

• Educate customers on product updates and best practices

• Manage support tickets and documentation

• Collaborate internally on escalations and complex cases

What We're Looking For

• Proficient or bilingual in German

• Advanced level of English

• Minimum 2 years experience in Customer Service or Technical Support

• Strong problem-solving and ownership mindset

• Ability to work in a structured, customer-focused environment

What's in It for You

• Permanent contract (39 hours/week)

• Monday–Friday schedule (09:00–18:00)

• €20,500 gross/year + up to €2,000 bonus

• Fully paid training

• Career development programs

• Central Barcelona office location

Relocation Bonus 

Candidates relocating to Spain may receive up to €500 as a relocation bonus to help cover initial moving expenses.

Why Apply?

Our client invests heavily in training, technology, and long-term career development. If you're looking to grow in a stable, international environment while living in Barcelona, this is your opportunity.

Apply today and take the next step in your technical support career...