Global Service Operations Systems Lead

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

We are looking for a senior hands-on systems builder who will design, develop, and own the tooling ecosystem required to operate and measure a global Services business.

This role combines:

• Low/No-Code solution architecture
• Database design
• API integrations
• Services taxonomy modeling
• Cross-functional alignment with Offering Managers, Finance, CRM/ERP teams

This is not a pure developer role.

This is a systems thinker who can translate service portfolio logic into structured, measurable data models

As the Global Service Operations Systems Lead, you will:

Build and own the operational tooling backbone for Services including:

• Services SKU & Project Code Taxonomy modeling
• Data structures enabling margin transparency & performance tracking
• Tooling for offering lifecycle management
• Integration between Services SKUs and CRM/ERP systems
• Reporting structures that allow scalable business measurement

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Global Service Operations Systems Lead,

• 2+ years experience in:
  • Systems architecture
  • Low-code solution development
  • Database modeling
  • API integrations
• Experience in Services or recurring revenue business preferred
• Experience in multi-country / multi-entity environments a plus

Strong knowledge of:

• Low Code / No Code Environments
• Database concepts (relational modeling, normalization, keys)
• REST APIs, JSON, authentication flows

Ideal additional programming skills (vibe coding)

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.