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Deine Aufgaben
- Supervise and coordinate all activities related to the reception, assessment, registration, and storage of biological samples (e.g., blood, saliva, buccal swabs, biopsies…).
- Lead a team of sample reception specialist, ensuring adequate staffing, task delegation, and performance monitoring.
- Design and implement efficient workflows and SOPs for sample intake and traceability, in line with laboratory quality standards (e.g., ISO, CAP, CLIA…).
- Oversee proper integration of sample data into the Laboratory Information Management System (LIMS).
- Ensure compliance with biosafety protocols and sample handling regulations.
- Act as the primary point of contact for logistics partners and internal departments regarding sample reception issues, incidents, or corrective actions.
- Monitor KPIs for the department, identify process bottlenecks, and propose improvements to enhance turnaround time and sample quality.
- Collaborate with the Quality Assurance team to support internal audits, validations, and continuous improvement initiatives.
- Provide training and mentorship to reception staff on sample handling, digital systems, and customer service standards.
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