Head of Risk and Compliance

We’re PayRetailers, and we offer cutting-edge payment solutions that empower businesses to succeed in Latin America & Africa.

Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued.
Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments. PayRetailers' business is growing exponentially, and we are adding new payment methods in the different countries. 

About the Role: 

The Head of Compliance & Risk will lead the company’s compliance, AML, and risk management functions, ensuring that all operations are conducted in line with applicable laws, regulations, and industry best practices. Reporting directly to the CEO, this role will be responsible for safeguarding the business against regulatory, operational, and fraud-related risks while enabling safe and sustainable growth.

The ideal candidate will come from a regulated financial institution or PSP, with strong expertise in compliance, AML, and operational risk, and experience across multi-jurisdictional regulatory frameworks (particularly in Europe and Latin America).

What You'll Do:

• Ensure full compliance with licensing obligations and regulatory requirements in all jurisdictions.


• Act as the primary point of contact with regulators, auditors, and banking/payment partners.


• Oversee policies and frameworks covering AML/CFT, sanctions, data protection, and payments regulation.


• Ensure timely filing of reports and notifications to regulatory authorities.
  

• Develop and maintain the enterprise risk management framework, including risk matrices by area, department, and product line.


• Monitor operational risk exposures related to payments, transaction flows, and card operations.


• Advise management on key risks and propose mitigation measures.


• Lead risk assessments for new products, services, and markets.
  

• Oversee KYC, transaction monitoring, and suspicious activity reporting.


• Lead the design and calibration of fraud detection and prevention tools.


• Maintain up-to-date fraud risk policies and controls across the business.


• Train staff on AML and fraud prevention requirements.
  

• Report to the CEO on compliance and risk matters.


• Deliver regular reports on risk exposure, incidents, and regulatory changes.


• Support internal and external audits, inspections, and regulatory reviews.


• Promote compliance and risk culture across all departments.

Qualifications and Experience:

• 7–10 years’ experience in compliance and/or risk roles within regulated financial institutions or PSPs.


• Deep understanding of:
  
  
  
  • AML/CFT regulations (local and international).
  
  
  • Operational risk in payment systems and card schemes.
  
  
  • Transaction monitoring, KYC, and sanctions screening.
  
  
  
  


• Experience managing regulatory audits, inspections, and reporting obligations.


• Strong knowledge of fraud prevention methodologies and tools.


• Proven track record of building and managing risk and compliance frameworks.


• Excellent communication skills, both with regulators and internal stakeholders.


• Ability to work across multiple jurisdictions and regulatory frameworks.


• Experience working in Latin America and/or Europe in regulated financial services.


• Certifications such as CAMS, ICA, CFE, FRM, or equivalent.


• Familiarity with card schemes and operational risks in issuing/acquiring.


• Fluency in English and Spanish (Portuguese is a plus).
  
  

Why Join Us? 

• Enjoy flexibility with 1 day of telework per week


• 26 vacation days per year to recharge and refresh


• Free language & technical courses to level up your skills


• Free daily catering & snacks at the office to keep you energized


• Private health insurance for peace of mind


• A free afternoon off on your birthday - because you deserve it

If you’re passionate about tech, innovation, and want to thrive in an environment that values collaboration and diversity, this role might be the perfect fit for you!

Apply today and help us shape the future of the PayTech industry!

To get an idea of what life at PayRetailers is like, check out our Instagram and our About Us page.

Our commitment to diversity, equity & inclusion

At PayRetailers, diversity, equity, and inclusion aren't just values – they're fundamental to who we are. We're dedicated to fostering an environment where every individual feels valued, respected, and empowered to bring their authentic selves to work. We welcome applicants from all backgrounds and identities, recognizing that diversity drives innovation and strengthens our team.

So, if you're passionate about making a difference and excited about the role, we encourage you to apply. Join us in building a global company where everyone can thrive and feel proud to belong.

Please feel free to include your pronouns in your application (e.g. she/her, he/him, they/them, etc.).