Head of Strategic Partnerships (Madrid, Berlin, or London)

Job Description

Actively drive our partner network and contribute to the growth of Mangopay by accelerating the acquisition and qualified lead generation of enterprise merchants across Europe and the UK via select partners. Mangopay is looking to reinforce its European growth team by recruiting an experienced Partnership expert who will contribute to the sales performance, the revenue increase, and help position Mangopay as the expert for platforms.

Demonstrating leadership, strategic thinking, and being client-oriented will be the keys to success for this strategic position at Mangopay. Reporting directly to the VP Commercial & Operations and part of the partnership committee reporting to the executive committee, the Head of Partners is responsible for managing and expanding our network of relevant partners across the region and making an important contribution to the company's total gross revenue. 

There are two types of partnerships that this role will be involved in:

1. Commercial partnerships (e.g., affiliate partnerships) - the key focus area: These partnerships can bring in new customers (lead generation) and payment volume/revenue.
2. Payments-related downstream partnerships: The focus on these partnerships should be on cost reductions, optimization, and long-term technological setup.

What will you be doing?

Build a commercially-focused structure for Mangopay’s partnership network

• Set KPIs/metrics for the partnerships function


• Creation and execution of a roadmap for the future of strategic partnerships at Mangopay


• Set up commercially-focused contract structures that drive revenue for Mangopay and our partners


• Be able to size the opportunity of new partnerships and mobilize the new business to generate incremental revenue


• Collaborating cross-functional across Mangopay teams, including Sales, Customer Success, Marketing, Product, and Solutions Engineering, among other teams, to design an ideal strategic partnership program

 Manage the day-to-day of Mangopay’s partnership network

• The main point of contact for our strategic partners to build and nurture a long-term relationship.


• Support the VP Commercial & Operations and the sales teams in building and shaping an efficient lead generation strategy through key partners 


• Model and maximize the lead generation through the partnership network

What skills and experience do you need?

• Strong partnerships experience


• Payments, fintech, e-commerce, platforms, and/or marketplace experience


• First-hand experience negotiating contracts


• Experience establishing metrics/KPI oriented scorecards


• Familiar with CRM solutions (e.g. Salesforce) 


• Hands-on, self-starting personality


• Easily strikes a balance between thinking strategically and executing tactically


• Fluent or very strong proficiency in English

Hiring Process

• HR Call


• Interview with VP Commercial & Operations


• Case study (if applicable)


• Interview with the CCO

This role is hybrid and has an expectation to spend a majority of workdays in the office or with partners.

Interested in this position? Apply without a second thought!