Helpdesk with German, Danish, Finnish, Swedish, Norwegian or Italian-Monday to Friday

Welcome to MST Holding!

MST Holding is a leading provider of business process services and a multichannel contact center focused on enhancing the customer experience. We collaborate with major brands to deliver exceptional experiences across multiple channels and implement process automation to increase efficiency.


RESPONSIBILITIES:

Join us as a full-time Helpdesk Specialist! You will be responsible for providing technical support, troubleshooting, and technical assistance for multifunction printers, among other tasks. You will attend calls and chats from the UK Market and a second language (German, Danish, Finnish, Swedish, Norwegian or Italian).


WE OFFER:

- Permanent contract.

- Full-time position: 39 hours per week, including two weeks of paid training.
- Monday to Friday. Weekends = rest mode

- Working hours: 39 hours/week. Working schedules will be organized within the time slot between 10:00 a.m. and 19:00 p.m.

-Annual salary: 19.623,91 euros gross/year+ productivity and quality bonus of €160 gross/month (€1,960 gross/year).

-Training planned for 2 weeks, begining Monday 22th of June.

- Excellent work centre ubication, near Hospital Clinic metro station. Possible remote flexibility after performance review

-Development opportunities.

-Excellent location of the work centre, near of Hospital Clinic metro Station.
-On-site job position in Barcelona, near metro Hospital Clinic metro station. Once you’ve gone through a solid learning curve and become independent in your role, you'll have the possibility of remote work! ¿

REQUIREMENTS:
- Having the NIE and the social security number.
- The candidate should speak German, Danish, Finnish, Swedish, Norwegian or Italian)+having excellent level of English.
- Availability work in the Barcelona work centre.