Hybrid Solution Specialist

Key Responsibilities

• Act as a trusted advisor for Norwegian-speaking business clients regarding cloud products and solutions

• Provide technical and solution-oriented support via phone, email, and virtual meetings

• Guide customers through onboarding, adoption, and optimization of cloud technologies

• Understand client needs and recommend suitable features, upgrades, and configurations

• Troubleshoot technical inquiries and collaborate with internal support teams when needed

• Maintain accurate customer documentation and records within CRM systems

• Stay up-to-date with cloud product updates, features, and industry best practices

• Support customer retention and satisfaction through proactive follow-ups

Requirements

• Native or fluent Norwegian (C1+)

• Fluent English (B2+)

• Strong communication and interpersonal skills

• Interest in cloud technology and digital transformation tools

• Ability to assist and educate users with technical solutions

• Problem-solving mindset and attention to detail

• Team-oriented, proactive, and eager to learn

• Previous experience in customer support or technical assistance is a plus (not required)

What We Offer

• Hybrid working model – office based in Málaga or Valencia

• Full-time schedule | Monday to Friday, 09:00 – 18:00

• Comprehensive training and continuous learning opportunities

• Career growth within the cloud and tech industry

• Dynamic and multicultural work environment

• Start date: ASAP

Location

Málaga or Valencia, Spain (Hybrid)