Inside Sales Representative, Endoscopy Iberia

Location: in our offices in Madrid, on a hybrid working schedule.  

Your outstanding commercial skills, negotiation ability and entrepreneurial spirit will make you a successful member of the Inside Sales team. Your collaborative approach and relentlessly customer-focused mindset will help you build long-lasting relationships and could drive you towards a successful commercial career path. If you’re up to the challenge, consider joining our high performing teams around the globe.

Your Responsibilities Will Include:

• Take responsibility of a defined territory with an assigned pool of Boston Scientific customers, including existing and potential accounts. Deliver remote channel contacts with the focus on identifying business opportunities and to enhance sales results.
• Proactively contacting the assigned customers on a regular basis, mainly by phone, to promote selected products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager.
• Develop as professional inside sales rep by acquiring working knowledge and selling techniques fundamentals.
• Use the sales process, available systems and tools to plan, prepare and drive engagement with the customers, get commitment to buy, negotiate and close successful deals. Record the progress in the sales process in CRM tool SalesForce.
• When appropriate and requested, collaborate remotely with field territory managers, to support the management of existing or potential customers.
• Provide advice and support to assigned customers as well as new customers via remote communication tools, mainly phone and email. Occasionally also via web session or video communication.
• Establish remote sustainable and business impactful relationship with any actor (e.g. KOL, physicians, head nurses, economic buyers) being part of the decision-making process of medical device procurements.
• Achieve or exceed a minimum number of contacts to advance the sales process per week as defined with the operating Manager.
• Manage and maintain contact and customer information in the CRM tool SalesForce by updating and capturing strategic information such as roles & responsibilities, number & type of procedures and customer preferences.
• Complete centralized administration tasks relating to all assigned customers (tender, pricing approval, etc.) in collaboration with customer services to provide seamless customer experience.
• Manage customer complaints and provide the best support to solve problems following the processes and procedures of the company.
• Responsible for shipment to customers of samples, marketing material and any other information required.
• Upon request, participate to internal team projects, sales meetings, training programs and conventions.
• Represent Boston Scientific values and integrity and respect BSC mission, strategy and structure. Understand and comply with policies, quality standards and processes.

What are we looking for in you:

• At least 2 years of experiences in Telesales, Inside Sales or selling in the field.
• Experience in Life Science Industry is preferred.
• Ability to use sales techniques and deal making & negotiating skills in compliance with internal processes.
• Ability to provide clear and impactful communication, verbally and through business writing. Tailor message to target audience and active listening.
• Good analytical skills and ability to develop, understand and monitor sales results and analysis using the standard reporting and tools.
• Digital savvy and/or willingness to learn new digital capabilities.
• Spanish language (native speaker) and good level of English spoken and written; Portuguese knowledge will be considered a plus.

What we can offer to you:

• Permanent contract.
• Hybrid scheme, working half of the week from home and half of the week from the office.
• Upskilling.
• Autonomy.
• Healthy competition.
• Mentoring.
• Company with a purposeful mission.

Location: in our offices in Madrid, on a hybrid working schedule.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.