Internal Communications & Employee Engagement Specialist

We are currently looking for a dynamic and empathetic Internal Communications & Employee Engagement Specialist to join our team in Alcobendas, Madrid (Spain)

As part of the HR team, you will be responsible for shaping how our employees experience and connect with our company, ensuring they are informed, engaged, and aligned with our mission and values. You'll blend traditional internal communications with broader HR initiatives, playing a key role in fostering a vibrant company culture and enhancing our employer brand, with a particular focus on empowering our leaders and streamlining critical HR processes like performance evaluations. 

You'll have the opportunity to make a tangible impact on our employee experience and contribute to a supportive and innovative culture.

Your mission

• Strategic Internal Communications: 
  1. Develop and execute comprehensive internal communication strategies that inform, inspire, and engage our employees across all levels.
  2. Manage and optimize various communication channels (intranet, newsletters, emails, town halls, social platforms, etc.) to ensure messages are consistent, clear, and impactful.
  3. Craft compelling content, including announcements, company updates, leadership messages, and policy explanations, adapting the tone and style for different audiences.
  4. Serve as a key advisor to leadership on effective internal communication practices, especially during times of change or crisis, helping them articulate vision and strategy.

• Employee Engagement & Culture Building: 
  1. Design and implement initiatives that enhance employee satisfaction, morale, and retention, fostering a positive and inclusive work environment.
  2. Analyze employee feedback (e.g., surveys, focus groups) to identify engagement drivers and areas for improvement, translating insights into actionable plans.
  3. Organize and promote internal events, team-building activities, and recognition programs that celebrate achievements and strengthen camaraderie.
  4. Champion our company culture, values, and diversity & inclusion efforts through consistent communication and engaging campaigns.

• HR Program Communication & Employer Branding: 
  1. Collaborate closely with HR team to effectively communicate HR programs and policies.
  2. Support our employer branding efforts by showcasing our unique employee value proposition, culture, and career opportunities, both internally and externally.
  3. Develop compelling content for recruitment marketing, such as employee testimonials, career site content, and social media campaigns, to attract top talent.

• Performance Management Communication & Leadership Support: 
  1. Design and deliver clear, accessible communications around our performance management processes, including goal setting, continuous feedback, and annual performance evaluations.
  2. Develop communication toolkits, guides, and training materials for managers to effectively conduct performance reviews, deliver constructive feedback, and foster employee development.
  3. Act as a strategic partner to our leadership team, helping them craft impactful messages and communicate vision, strategy, and critical updates to their teams effectively and consistently.
  4. Facilitate two-way communication channels between leadership and employees to ensure transparency and address concerns related to performance and organizational goals.

• Change Management Communications: 
  1. Lead communication efforts for organizational changes, ensuring transparency, managing expectations, and minimizing resistance through well-planned messages.
  2. Facilitate dialogue and feedback mechanisms to ensure employees feel heard and understood throughout periods of transition.

Required Skills

• Proven experience (5+ years) in Internal Communications, Employee Engagement, or a similar HR-related communications role.
• Exceptional written and verbal communication skills in English and Spanish.
• Demonstrated ability to create engaging content across various formats and channels.
• Strong understanding of employee engagement drivers and best practices in HR.
• Experience supporting performance management cycles and developing communication strategies for leadership.
• Ability to work collaboratively across all levels of the organization and influence stakeholders.
• Proficiency with internal communication platforms and tools (e.g., intranet systems, email marketing software).
• A proactive, creative, and empathetic approach to building strong employee relationships.

Nice to have

• Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) for creating engaging visuals.
• Knowledge of video editing software for internal communications and employer branding content.
• Familiarity with HRIS (Human Resources Information Systems) platforms.
• Project management certification or experience managing complex communication campaigns.
• Data analytics skills to measure the effectiveness of communication efforts and engagement initiatives.

• Opportunity to work with a great international team of professionals on the next generation of AAA titles.
• Salary based on experience.
• Permanent, full-time contract.
• A good work environment.
• Flexible working hours.
• Hybrid working model.
• Fresh fruit, coffee and beverages at the office.