IT Infrastructure Engineer

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

We are looking for a competent IT Infrastructure Engineer who will take responsibility for the overall operational health (Security, Availability, Performance, Interoperability and Reliability) of our information systems.

As our future colleague, you will be an integral part of the decision-making process, your ideas will be welcomed and will be supported in the day-to-day challenges you may face. We are very interested in hearing about your experiences and sharing ours to learn together and make the team grow.

Your main responsibilities will include:

• Provide Nexthink staff with the best possible infrastructure and tools to meet their business needs
• Manage and monitor all installed systems and infrastructure
• Proactively ensure the highest levels of systems and infrastructure availability
• Provide formal corporate communications on directional changes or changes that will impact existing services
• Perform regular security assessments and vulnerability evaluations to identify and mitigate risks.
• Analyze business requirements to design, develop and maintain technical systems solutions and their framework

• Very good skills in installing, configuring, and troubleshooting Linux based environments; Windows Server administration is a plus
• Very good scripting skills, around Infrastructure as Code (Ansible, Terraform, Python, CI/CD such as Jenkins or Github Actions)
• Good skills in the architecture and operations of virtual infrastructure (VMware vSphere cluster, reliable topology)
• Good skills in public Cloud management (AWS and/or Azure)
• Good skills with identity and access management solutions (IAM), such as Okta and EntraID
• Strong motivation/curiosity to learn new concepts and discover new technologies
• Very good problem-solving skills and open-minded towards suggestions
• Very good communication skills and teamwork
• Excellent written and verbal communication skills in English
• University degree is a plus

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package (including stock options).
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days.
• 🍉 Fresh fruit, cookies, and soft drinks as well. 
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣  Bonuses for referring successful hires after three months of continuous employment.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.