As part of #teamjemix, you will support our customers in their daily IT work. You will be one of their first contacts for technical questions and help them solve common IT issues quickly and professionally.
- Handle 1st and 2nd level support requests
- Work on daily support tickets
- Support users with macOS, iOS and Apple devices
- Set up and configure Apple devices
- Visit customers on-site when needed
- Document solutions in our knowledge base