IT Support Technician

Job Title: IT Support Technician

Location: Corella, Navarra- Spain

Work mode: Onsite

Work type : Contract 

Job Summary:

We are seeking a proactive and skilled IT Support Technician to join our team. The successful candidate will provide technical assistance to employees, troubleshoot a range of hardware and software issues, and support IT infrastructure both in office and on the production floor.

Key Responsibilities:

•  Provide technical support to all employees across the organization.

•  Troubleshoot a wide variety of issues including connectivity problems, data access, network failures, low computer performance, and cloud migration.

•   Installation and configuration of user and commonly used equipment and devices, including - install updates, perform repairs, carry out maintenance tasks, and handle data transfers.

•   Diagnose and resolve issues with multiple devices such as printers, scanners, desktops, laptops, handheld devices, and servers.

•  Respond to and resolve user-generated support tickets in a timely and efficient manner.

Qualifications and Skills :

•  Technical training in Microcomputer Systems and Networks or a similar field. (MS O365, Windows 11 and Windows Server)

•   At least 1 year of experience in similar support tasks, preferably in industrial or manufacturing environments. 2 years of experience is a strong plus.

•   Strong problem-solving and communication skills.

•   Ability to work independently and manage priorities effectively.