Job Opportunities Stylist Fixed-Term

A Chloe STYLIST is An ambassador of the Maison, in charge of welcoming every guests into the Chloe family.

He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

A Chloe STYLIST is:

1. A Client Relationship Owner

• Delivers exceptional Customer Service and Takes pride in Developing long-term relationships


• Is aware of CRM targets and actively engages in all actions to reach them


• Implements personalised reach-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe


• Consistently captures client data and takes notes of all qualitative information


• Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles

2. An Omnichannel Business Partner

• Has at heart to offer excellent customer service and delivers strong business perfromance


• Uses all omnichannel services available to grow sales


• Is aware of store and individual sales and KPIS targets and actively engages in all actions to reach them


• Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO


• Consistently works to achieve given sales, KPIs and CRM targets


• Is aware of local trading environment and competitors' activities

3. An Operations Excellence Supporter

• Ensures impeccable store environement, BOH and grooming at any time of the day and supports colleagues and managers


• Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time


• Implements all guidelines related to store and BOH Management and participates in inventories


• Supports after sales clients and follows up to ensure impeccable after sales service


• Complies with established Richemont policies and standards

We look for people who demonstrate entrepreneurship, who cherish togetherness, who strive for excellence, who embrace creativity amd who aim to have a positive impact.