Junior Customer Service for Dutch Speaker

Main Responsibilities:

• Respond to customer inquiries and provide information through phone, email, and chat.
• Offer product and service details and assist with troubleshooting.
• Resolve customer issues efficiently, escalating complex cases as needed.
• Maintain accurate records of all customer interactions.
• Foster customer satisfaction with friendly and professional communication.
• Work closely with team members to enhance the overall customer experience.

Qualifications:

• Native Dutch speaker with strong English language skills.
• Experience in customer service is a plus.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours within a Monday-to-Friday schedule.
• Strong team player with effective time management skills.