Key Account Manager

Metyis is growing! We are looking for a Key Account Manager with 3-5 years of experience to join our Digital Commerce team in Madrid.

Who we are

Metyis is a global and forward-thinking firm operating across a wide range of industries, developing and delivering Big Data, Digital Commerce, Marketing & Design solutions and Advisory services. At Metyis, our long-term partnership model brings long-lasting impact and growth to our business partners and clients through extensive execution capabilities. With our team, you can experience a collaborative environment with highly skilled multidisciplinary experts, where everyone has room to build bigger and bolder ideas. Being part of Metyis means you can speak your mind and be creative with your knowledge. Imagine the things you can achieve with a team that encourages you to be the best version of yourself. We are Metyis. Partners for Impact.

What we offer

• Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics. 

• Driving high-impact insights enhancing decision-making across the entire organization. 

• Driving brand equity and digital sales through enhanced digital experiences.

• Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change.

• Become part of a fast-growing international and diverse team.

• Work in a strategic partnership with a world-renowned industry leader.

What you will do

• The Key Account Manager is responsible for driving the commercial strategy and execution on third‑party platforms for a leading U.S.-based fashion group. The role partners closely with cross‑functional teams, monitors performance, and continuously enhances the brands’ online presence and business results.

• Develop and execute trading strategies to maximise revenue and profitability, including merchandising plans, promotional campaigns, optimisation initiatives, and cross‑selling opportunities.

• Analyse performance using key analytics tools, tracking metrics such as sales volume, product views, conversion rates, and customer feedback. Share insights and recommend actionable improvements.

• Build and maintain strong relationships with key internal and external stakeholders to maximise brand visibility, drive sales, protect brand equity, improve product performance, and ensure smooth daily operations.

• Collaborate closely with Sales & Merchandising, Content, Data & Analytics, Marketing, Operations, and Digital Strategy teams to align plans and ensure a cohesive approach to trading on third‑party platforms.

• Stay up to date on new platform features, tools, and initiatives to enhance the customer experience and support ongoing revenue and profitability growth.

What you’ll bring

• 3-5 years of working experience in Digital Platforms management, ideally in Digital Wholesale or Marketplace environment

• A deep passion for Digital and a thorough understanding of business models

• Commercial attitude and international background

• Experience in working with U.S. multi-brand platforms / marketplaces and integrators is a plus, namely Amazon, Macy´s, Nordstrom, TikTok Shop, Dillard´s, Rithum, Channel Engine

• Ability to prioritize topics independently.

• Proficiency in Excel.

• Exceptional attention to detail and highly organized. Teamwork.

• Fluency in English.

At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.