Descripción del trabajo - Middle Office Specialist – Contract and Operations Support
Are you detail-oriented with a passion for operational excellence and client support? Join our Shared Services Centre in Barcelona and become a key player in ensuring smooth and compliant processes for contractors and freelancers across Europe.
In this role, you will act as the operational backbone between candidates, clients, and internal teams. Combining administrative precision with a customer-focused approach, your work will directly influence contract accuracy, payroll processes, and invoicing efficiency.
Your responsibilities and impact
As a Middle Office Specialist, you will:
Manage the full lifecycle of contractor and freelancer contracts, with a focus on Interim Management
Prepare, review, and validate contracts, ensuring compliance with legal and administrative requirements
Maintain accurate candidate and client data in ERP systems to support invoicing, timesheets, and reconciliations
Support contractor onboarding, guiding them through systems, documentation, and payment processes
Handle client invoicing activities, including portal uploads, reconciliation, and self-billing processes
Investigate and resolve invoice discrepancies in collaboration with finance and collections teams
Act as a point of contact for candidates, clients, and consultants, providing timely and accurate support
Generate operational reports related to contracts, invoicing, and financial tracking
Collaborate cross-functionally with recruitment, payroll, finance, and legal teams
Contribute to process improvements and support ad hoc administrative tasks
What you need to succeed
Fluency in French and English is essential; Spanish or another EU language is a strong advantage
1–3 years of experience in contract management, payroll, recruitment, or middle/back-office operations
Knowledge of the French labor law environment and administrative bodies such as URSSAF, CPAM, and France Travail
Strong Excel skills and experience with ERP systems such as Salesforce, Oracle, or similar
High attention to detail and accuracy, with a proactive and solution-driven mindset
Strong communication, organization, and problem-solving abilities
Ability to manage deadlines, prioritize tasks, and adapt in a fast-paced environment
Team-oriented, while also able to work independently and take initiative
What’s in it for you
Permanent full-time contract based in Barcelona
Competitive salary package with additional benefits including meal vouchers, pension plan, life insurance, and well-being initiatives
Career growth opportunities within an international Shared Services Centre
A dynamic and multicultural environment with colleagues from over 40 nationalities
The opportunity to contribute to process optimization and support high-level professionals across Europe
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