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Norwegian Customer Support Representative - Benalmadena

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Descripción del trabajo - Norwegian Customer Support Representative - Benalmadena

Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is ideal for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian-speaking customers, ensuring their needs are met promptly and effectively.


Key Responsibilities

  • Deliver exceptional customer support to Norwegian-speaking customers via phone, email, and chat.
  • Assist customers with inquiries regarding products, orders, and account management.
  • Effectively resolve complaints and issues to enhance customer satisfaction.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with internal teams to resolve complex customer issues as needed.
  • Stay updated on product information, promotions, and company policies to provide accurate assistance.
  • Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus.
  • Experience in customer support or related roles, preferably within e-commerce or retail.
  • Excellent communication and interpersonal skills focused on customer satisfaction.
  • Ability to multitask and work efficiently in a dynamic environment.
  • Familiarity with customer support software and platforms is advantageous.
  • Willingness to learn and adapt to new processes and technologies.
  • Strong organizational and detail-oriented skills.
  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
Original job Norwegian Customer Support Representative - Benalmadena posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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