Norwegian Customer Support Representative - Benalmadena

Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is ideal for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian-speaking customers, ensuring their needs are met promptly and effectively.

Key Responsibilities

• Deliver exceptional customer support to Norwegian-speaking customers via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, and account management.
• Effectively resolve complaints and issues to enhance customer satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with internal teams to resolve complex customer issues as needed.
• Stay updated on product information, promotions, and company policies to provide accurate assistance.

• Fluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plus.
• Experience in customer support or related roles, preferably within e-commerce or retail.
• Excellent communication and interpersonal skills focused on customer satisfaction.
• Ability to multitask and work efficiently in a dynamic environment.
• Familiarity with customer support software and platforms is advantageous.
• Willingness to learn and adapt to new processes and technologies.
• Strong organizational and detail-oriented skills.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...