Norwegian Customer Support Representative for a digital bank

Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Norwegian Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!

What's in it for YOU!

• International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;

• Continuous development through our internal learning platforms and external training;

• Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;

• Permanent full-time contract;

• Support with relocation process and settling in;

• Additional employee benefits e.g. free Spanish lessons, free unlimited coffee (in office) and more;

• Corporate benefits - discounts for the car, travel, fashion, leisure, sports, events, home decor, electronics, and food industry products and services.

Join us as a Customer Service Representative!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

• Work for a digital bank that is dedicated to offering financial flexibility to customers with a number of different financial products across the Nordic region

• Respond to customer queries in a timely and accurate way, via phone, email or chat;

• Outbound calling will be part of your daily work;

• Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues.

What are we looking for:

• Advanced Norwegian language user (C1 or native) - written and oral;

• Intermediate English language user (B2+) - written and oral;

• Good computer literacy;

• Solution oriented mind;

• Positivity and ability to manage stress well;

• Sales/outbound calling experience preferred;

• Multitasker;

• Someone who is eager to learn new things and can quickly adapt to change;

• Someone who is ready to start on the 8th July 2024 

What life at Transcom is like!

We have 30,000+ customer experience specialists in 28 countries with 90+ locations, providing services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our people.

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mind-set, there’s no end to how far we can go together.

If your profile matches what we are looking for, we will invite you to one of our digital interviews. There we will give you more information about the position and get to know you better. The interviews take place continuously, so send your application as soon as possible.

For more information about the position, please send us an email to: [email protected]