Norwegian Technical Support Advisor ES

Reference: WEBA

For our client, it's about finding a bold, strong-minded and enthusiastic new person who doesn't take a refusal as an answer. 

Barcelona is home to many great artists and painters, so you will always have a lot of art to discover. The most famous cultural masterpiece in the city is the work of Gaudi, the great cathedral "Sagrada Familia", which is one of the most unique styles of modern architecture. If you aren't too keen on art and culture, you can spend the day on one of Barcelona's sandy beaches, a short walk from the city center. While you are on the beach you can sample some of the best seafood the Mediterranean has to offer. The city has the reputation of being the most cosmopolitan, modern and avant-garde city in Spain. Although it is a very modern city, you will still find the old quarters here like the Gothic Quarter, 

The company enriches the customer experience and business solutions to create lasting value for the world's most interesting companies. They do everything from helping customers to creating smarter, more human customer experiences. The company has offices all over Europe.

For this position, you will have the training to explain your missions, your days, the values of the company and more generally what the company expects from you for this position. 

You will also have 23 paid vacation days and you will be able to take advantage of the many advantages that the company offers you. 

Your missions: 

• Maintaining customer relationships through the phone.


• Provide customers with product knowledge.


• Effectively manage all inbound incidents, such as calls and emails.


• Collecting information from customers, solving technical problems.

What we are looking for:

• Willingness to learn and apply new technologies.


• Analytical skills.


• Good skills and technical knowledge in the field.


• Excellent communication skills.


• Ability to operate in high-pressure situations.


• Norwegian mother tongue, able to communicate in English - orally and in writing. 

Job details : 

• CDI type contract 39h / week 


• 3 months notice 


• You will have the relocation pack for the plane ticket + housing assistance 

If you want to live in beautiful Barcelona and work for a well-established company. This is the perfect place for you! 

Hours: 39 hours per week - Monday to Sunday.