Número de solicitantes
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Emerald Stay is a revolutionary prop-tech company that manages high-end homes in non-urban destinations. Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint. Guests can expect an unforgettable Emerald Stay experience, while owners can easily monitor their property and enjoy the benefits of passive income. In 2021 we received the “Best leisure property management company” award and in 2022 the “Sustainability” award at the global industry event by The Shortyz. We have offices in Geneva and Barcelona and have raised more than €25m from prominent investors in order to back our growth. Last but not least, we are recognized as a Great Place to Work, and are accredited HappyAtWork as well as B Corp.
We're looking for a Jack or Jill of All Trades who will join our international prop-tech team at our headquarters in Barcelona. You will support guests and partners to ensure they have a great experience with Emerald Stay. This role will report to the Operations Manager.
You've been working as a hotel receptionist and are looking for an alternative opportunity for a better work-life balance? A place where you no longer work early in the morning, late at night and no longer need to wear in a suit? We may be the right option for you! Our shifts start at 9am at the earliest and finish at 8pm at the latest. We have a flexible home office policy: with us, you'll work at the office on Tuesdays and Thursdays - the rest of the time, it's up to you. Last but not least, you'll be on shift 2 weekends per month at most.
RESPONSIBILITIES
As one of our Operations Executives, your responsibilities will include but not be limited to the following. In brief, the role is similar to a hotel Front Office position, but in a start-up environment.
Your main objective is to deliver a great experience to all our stakeholders.
Guest Relations:
Home Onboardings & Listings:
Depending on the seasonality as well as your bandwidth, skills and interest, you may be involved with other aspects of our operations.
KEY INFORMATION ON THE POSITION
ABOUT YOU
We are looking for someone who will thrive in a dynamically changing environment. In a nutshell, this role is a great fit if you have worked in the Front Office department of an upscale hotel and are now looking for a more innovative environment.
The must-haves:
The nice-to-haves:
ABOUT US
Emerald Stay is recognized as a Great Place to Work.
We offer a work environment that values and empowers people while fostering personal development. Our culture is dictated by the following values:
We are demanding - everyone really counts at Emerald Stay. But keep in mind that we value hard work and give growth opportunities to those who deserve it. We want you to grow with the company.
Feeling aligned? Then we want you on the Emerald Stay team!
JUST SO YOU KNOW
Our team members get the following perks:
Do you have experience working with a PMS (Property Management System)?*
Do you speak and write English, French and Spanish perfectly?*
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Barcelona, Barcelonés (Comarca); Provincia De Barcelona; Cataluña
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