Operations Manager - Global Home Sharing Platform

About the Project

This is a highly strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential. The program will focus on:

• Host Acquisition: Recruiting new professional hosts across key EMEA markets through proactive outreach and onboarding.
• Account Management: Optimizing existing host portfolios to improve listing quality, increase availability, and drive retention.
• Supply Growth: Directly contributing to inventory expansion and revenue growth within our Client's ecosystem.

This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.

As Operations Manager, you will play a pivotal role in ensuring the success of this strategic project. Your responsibilities will include:

• Leading the operational team through pilot, training, and go-live phases.
• Driving performance, KPIs, pipeline management, and quality standards.
• Coordinating TP Global PMO, and leadership teams.
• Implementing processes, reporting systems (Salesforce, Gong), and compliance frameworks.
• Preparing the project for scale with repeatable best practices.

• Currently holds a Cluster Manager position or minimum 2 years of experience as Team Sales Manager
• Proven historical data of leading high performing teams
• University degree
• C1 to C2 level of verbal and written English
• Strong presentation, analytical and problem-solving skills
• Demonstrated people motivation and development skills
• Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
• Strong written and verbal communication skills, proficient in business writing
• Ability to work with multiple projects simultaneously in a complex environment
• Experience in working in multilingual environments is a plus

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
• AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
• Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

This is a high-visibility, high-impact role with strong potential for advancement into Strategic Operations, Sales Delivery, and Partner Management.

Why Apply?

• Full leadership of a new, globally visible account from day one.
• Direct exposure to TP global leadership.
• Opportunity to manage a fast-scaling program and shape its success.
• Built-in expansion runway for rapid promotions and growth.