People Operations Specialist (Global)

At Street Smash Burgers, we believe that the success of a growing brand starts with the people who build it every day. We are a young, ambitious company with a presence in Portugal, Italy, and Switzerland, combining operational efficiency, innovation, and a strong team culture. With an expanding structure and a dynamic environment, we are looking to strengthen our Human Resources area with an experienced, self-driven, and results-oriented professional.

The opportunity

We are looking for a People Operations Specialist who makes sure all the administrative and operational sides of HR run smoothly in our different locations: managing the employee lifecycle (hires, contracts, terminations), payroll, benefits, and data systems (HRIS), ensuring compliance with labour law in each country in coordination with the HRBPs.

Responsibilities

Employee lifecycle administration

• Manage hires, contracts, amendments, and terminations.
• Coordinate documentation with local advisors.
• Run operational onboarding and offboarding.

Systems & data (HRIS)

• Administer Factorial as the single source of truth.
• Ensure data integrity and consistency.
• Produce People reporting and metrics.

Payroll

• Review and consolidate the month's variances.
• Coordinate submission to the advisory firm and payment with Finance.
• Upload and file payslips in the system.

Benefits

• Administer benefits enrolment and management.
• Resolve operational queries together with the HRBP.

Processes, policies, and compliance

• Define and maintain common processes and policies.
• Safeguard compliance documentation by country.

What we are looking for:

• Degree in HR, Labour Relations, Business, or a related field (or equivalent experience).
• 2+ years in People Operations, HR administration, or a similar role, ideally in a high-growth or multi-site environment.
• Solid knowledge of labour law and HR administrative processes; multi-country experience is a plus.
• Hands-on experience with an HRIS (e.g., Factorial) and comfort working with data and spreadsheets.
• Strong organisation and attention to detail — you catch what others miss.
• A process-improvement mindset and curiosity about automation and AI tools.
• Fluent English; other languages (Spanish, Italian) a plus.
• Proactive, discreet with confidential data, and a roll-up-your-sleeves attitude.

What we offer:

• The chance to join a solid, growing company with a collaborative culture and team spirit.
• Autonomy and direct influence in shaping the Human Resources department.
• Compensation aligned with experience, plus the company's current benefits.
• Ongoing training and professional development opportunities.