Process optimization & compliance Manager

Job Title: Process optimization \u0026 compliance Manager\n\nLocation: Barcelona, Spain\n\nWe\u2019re looking for a dynamic Process Optimization \u0026 Compliance Manager who is passionate about elevating IT performance across a global organization. In this role, you will drive continuous improvement, simplify complex workflows, and ensure seamless integration of processes and best practices throughout our D\u0026T teams. As a specialist in GxP, Security, or ITIL, you will champion compliance, strengthen audit readiness, and reinforce our commitment to operational excellence.\n\nYou\u2019ll play a pivotal role in professionalizing our IT operations\u2014implementing modern frameworks, promoting adoption, and using technology and AI to make our processes more efficient, consistent, and resilient. Success in this role requires a natural ability to connect with stakeholders at all levels, from leadership to technical delivery teams, guiding them toward a more structured, efficient, and compliant way of working.\n\nYour key responsibilities \n\n * Lead process simplification, optimization, and adoption initiatives across D\u0026T to enhance operational efficiency and consistency.\n * Analyse, design, and implement IT processes aligned with organizational objectives, compliance standards, and best\u2011practice frameworks.\n * Identify process inefficiencies and drive improvements using methodologies such as Lean, Six Sigma, or ITIL.\n * Ensure IT processes comply with relevant regulatory and internal frameworks (e.g., SOX, GDPR, ISO 27001, GxP, Security).\n * Oversee compliance monitoring, reporting, and risk indicator tracking, ensuring audit readiness at all times.\n * Support internal and external audits, including evidence collection, remediation planning, and follow\u2011up.\n * Facilitate workshops, trainings, and cross-functional collaboration to drive process awareness, adoption, and continuous improvement.\n\n\n\nWe offer\n\n * A purpose\u2011driven, science\u2011led organization with a rich history of innovation and a strong commitment to sustainability.\n * A flexible and empowering work environment where you can own your outcomes and shape how work gets done.\n * Opportunities for continuous learning, personal growth, and professional development supported by an open, curious mindset.\n * A diverse and inclusive workplace where every employee is respected, valued, and encouraged to contribute their unique perspective.\n * The chance to influence IT excellence, compliance maturity, and operational standards across a global organization.\n * A collaborative culture built on shared success, creativity, and strong partnerships with internal customers and stakeholders.\n * A meaningful role where your expertise directly improves efficiency, compliance, and the overall employee and organizational experience.\n\n\n\nYou bring\n\n * Bachelor\u2019s degree in Information Technology, Business Administration, or a related field, and 7+ years of experience in IT process management, integration, audit, or compliance.\n * Strong expertise in at least one compliance or governance domain (GxP, ITIL, Security, GDPR, or similar) and proven experience supporting audit cycles and navigating regulatory and quality\u2011management requirements.\n * Proficiency with process\u2011modelling tools and the ability to analyze, document, and continuously improve workflows and operational processes.\n * Excellent communication, analytical thinking, and problem\u2011solving skills, with the ability to remain composed and effective under pressure.\n * Professional certifications such as ITIL, Lean Six Sigma, PMP, or CISA, or demonstrated experience leading GxP or similar compliance strategies.\n * Familiarity with GxP and validation frameworks (e.g., GAMP 5), or with IT security, risk management, and related governance standards.\n * Industry experience within regulated sectors such as pharmaceuticals, food, finance, or other compliance\u2011driven environments.\n * Strong understanding of modern IT service management, operational excellence, and continuous improvement methodologies.\n\n\n\nAbout dsm-firmenich\n\nAt dsm-firmenich, we don\u2019t just meet expectations \u2013 we go beyond them.\n\nJoin our global team powered by science, creativity, and a shared purpose: to bring progress to life.\n\nFrom elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions \u2013 every single day. Whether it\u2019s fragrance that helps you focus, alternative meat that\u2019s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.\n\nAnd while you\u2019re making a difference, we\u2019ll make sure you\u2019re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They\u2019re essential to our future. \n\nBecause real progress only happens when we go beyond, together.\n\nInclusion, belonging and equal opportunity statement\n\nAt dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work \u2013 and that\u2019s exactly the kind of culture we\u2019re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.\n\n \nWe\u2019re proud to be an equal opportunity employer, and we\u2019re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we\u2019re committed to reflecting the world we serve.\n\n \nWe welcome candidates from all backgrounds \u2014 no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.\n\n \nAnd if you have a disability or need any support through the application process, we\u2019re here to help \u2013 just let us know what you need, and we\u2019ll do everything we can to make it work.\n\nAgency statement \n\nWe\u2019re managing this search directly at dsm-firmenich. If you\u2019re applying as an individual, we\u2019d love to hear from you. We\u2019re not accepting agency submissions or proposals involving fees or commissions for this role.\n