Product Manager

ZEAL is a dynamic, international group of companies that has been creating exciting and innovative lottery experiences for over 20 years. As Germany’s largest provider of online lotteries through our brands LOTTO24 and Tipp24, and a trusted partner of Spain’s ONCE, the second-largest national lottery, we’re shaping the future of the lottery industry. 

We are passionate about driving innovation, as demonstrated by our newest brands, Freiheit+ and Traumhausverlosung, which bring fresh and exciting dreams to life. Additionally, through ZEAL Ventures, we invest in inspiring e-commerce start-ups like Omaze and DAYMADE, fueling fresh ideas and opportunities. 

Our team of 250+ professionals from diverse backgrounds is united by a visionary mindset, a passion for collaboration, and a commitment to inspire dreams. At ZEAL, we empower our people to think ambitiously and work together toward a shared purpose: to encourage people to dream. 

The role 

As our Product Manager, you will have both the responsibilities of a Product Manager working in discovering the right products, services or user experiences to the JuegosONCE customers, as well as acting as Product Owner working closely with the development team in the phase of delivery of those new products, services or user experiences. 

Your Tasks 

Product Vision and Roadmap: 

• Together with the rest of the JuegosONCE Product Team and ONCE’s stakeholders actively participate in the definition of the product vision & strategy. 

• Actively participate in developing and maintaining a product roadmap that aligns with business goals and user needs. 

  User Experience and Product Discovery: 

• Ensure continuous improvement of products and services. Meticulously think through every aspect of the user experience, putting users' needs and expectations first. 

• Proactively participate and/or lead the “discovery” of new products, services or improved user experiences, working closely with the UX and design team. 

• Define and participate in validating through user testing the new ideas / services/ products that we want to bring to the market. 

  Backlog Management: 

• Transform business needs and requirements from various stakeholders into detailed user stories. 

• Prioritize and continuously groom and refine the product backlog to achieve business objectives and customer satisfaction 

  Product Delivery: 

• Work closely with the development team to ensure timely and high-quality delivery of features and products. 

• Identify roadblocks and together with the developers find practical ways to solve those. 

• Contribute to a positive work environment maximizing collaboration with the development team. 

  Communication and Stakeholder Management: 

• Act as the primary liaison between stakeholders (marketing, design, development teams) as well as external agencies and providers to ensure alignment and clear communication. 

• Proactively work with ONCE’s stakeholders, ensuring fluid communication, full transparency and collaboration. 

• Assist with communication, improving transparency, and radiating information along the different teams and departments 

 Other 

• Recurrent and operational tasks. 

What makes you a great fit 

• Education: Bachelor’s degree. Certified Scrum Product Owner (CSPO) or similar agile certification. 

• Experience: +3 years’ proven experience as product manager in e-commerce, mobile or gaming in an agile environment. Proven experience with software development processes and the ability to work closely with technical teams. 

• Digital Product Management expertise: Must be passionate about digital products, e-commerce, web/mobile technologies and user experience. Proven experience of using customer insights and data analytics to improve product features and user experiences. 

  Skills: 

• High attention to detail. 

• Self-Organized & Methodical, being able to manage multiple, competing priorities simultaneously. 

• Self-Motivated, proactive and flexible. 

• Tools: Jira, Confluence, Figma, Microsoft 365, Hotjar, GA4, VWO. 

• Ability to analyze data and make informed decisions. 

• Strong problem-solving skills. 

• Excellent verbal and written communication skills: Spanish as first language. English is a must. 

• Customer and stakeholder oriented.  

What we offer 

• A modern, dynamic culture grounded in the success of a leading-edge e-commerce company. 

• The opportunity to leave your mark in one of the most relevant world lottery operators while supporting a good cause that helps thousands of impaired people. 

• A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact. 

• Ongoing personal growth, supported by our product-focused organization and an annual development budget of €1,500 to invest in your professional development. 

• Trust and autonomy, no micromanagement, just confidence in your ability to deliver and excel. 

• Flexible work options with a hybrid setup focused on results, offering the freedom to work where and how you’re most productive. One day a week work from ONCE’s premises in Vallecas (Madrid) 

• Generous time off: enjoy unlimited vacation days in addition to your 25-day vacation allowance, with the opportunity for workations abroad using our WorkFlex tool. 

• Birthday off, as well as 24th and 31st December

• Gm benefit: with a contribution of up to €40 per month

• Quarterly company events where we gather to celebrate, along with regular team activities and informal gathering, a favorite being our Healthy Tuesday lunches or Pizza Thursdays in the office! 

Not ticking every box or think you’ve got that unique set of skills we haven’t realised we need? Get in touch anyway, we’re always looking to add great people!