Descripción del trabajo - Programme Advisor - BSBI Barcelona
BSBI's mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated.
BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.
We are looking for a highly motivated Programme Advisor starting as soon as possible.
The opportunity:
Programme Advisors are responsible for promoting BSBI’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.
Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives. You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, BSBI products, or the working environment.
Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes.
Key Activities and Responsibilities:
• Correct and time-efficient management of leads pipeline
• Fast and swift managing of students’ applications from initial enquiry up to payment of tuition fees and registration
• Proven track record of cultivating meaningful client relationships and delivering monthly results
• Providing individually tailored advice to all prospective students, adapting to different communication styles
• Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with BSBI
• Portraying a positive and professional image of BSBI at all times.
• Leveraging available technology and keeping all records up to date
Essential:
• Fast-paced sales experience is essential
• Assertive customer-centric approach ideally demonstrated through prior B2C sales roles
• Results-driven, solution-oriented and self-disciplined
• Previous experience with KPIs and targets
• Ability to multitask in a busy, highly pressured, fast-paced working environment
• Excellent verbal and written communication in English and Spanish (C1)
• An undergraduate degree or equivalent experience.
• Customer-focused with excellent interpersonal skills, including professional credibility, relationship building and influencing
• Minute attention to detail, strong adaptability, empathy and resilience
• Proficiency in Microsoft Office and/or Google Suite
• Enthusiasm to work in the education sector and to support student success
• Excellent presentation skills and a high level of confidence
• Proactive, self-motivated and achievement-driven with a ‘can-do’ attitude
Desirable:
• Experience in using a CRM system, Excel and/or AI technology
• Background in education business/recruitment
• Experience in developing and implementing key account processes
• Fluency in other languages
BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.
What we offer:
• Performance-based commissions to incentivize sales success
• An international environment with a multicultural audience and a meaningful social impact
• Support in achieving your professional goals and development
• Opportunities for career growth alongside BSBI, including leadership roles
• Extensive training to equip you with the knowledge and skills needed to excel
• Work in a young, dynamic and positive culture that fosters collaboration
• Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI
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