Programme Advisor - BSBI Barcelona

Programme Advisors are responsible for promoting BSBI’s programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees.

You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, BSBI products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives.

Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters. This may also include responding to complaints and escalated issues and resolving problems involving other departments. They will typically set and monitor standards within their own work area, with scope for improving operational effectiveness and quality service through the application of process improvement.

• Providing individually tailored advice to all prospective students
• Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with BSBI.
• Exploring possible career paths for students and matching them with specific BSBI offerings
• For international students: advising/ making students aware of visa, immigration issues and compliance.
• Handling student enquiries regarding different programmes from the potential student
• Building commonalities to gain trust and engage potential students
• Provide outstanding customer service to all students, and all stakeholders, which is timely and efficient, and encourages students to choose BSBI
• Handling student enquiries regarding different programmes from potential students’ business partners
• Providing individually tailored advice at all times
• Portraying a positive and professional image of BSBI at all times. Generating a positive and sought-after image of BSBI
• Account Managing student’s applications from original enquiry to payment of tuition fees

Essential
Sales experienceBSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.