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Quality Improvement Lead

icon building Empresa : Medmix
icon briefcase Tipo de empleo : Tiempo completo

Número de solicitantes

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Descripción del trabajo - Quality Improvement Lead

Company Description

medmix is a global leader in high‑precision delivery devices, with strong market positions across the healthcare, consumer and industrial segments. Our customers benefit from our commitment to innovation and technological advancement, reflected in more than 900 active patents. medmix is headquartered in Baar, Switzerland, and operates 14 production sites worldwide. Together with our highly motivated and experienced team of nearly 2,700 employees, we serve our customers with uncompromising quality, proximity and agility.

Our shares are listed on the SIX Swiss Exchange (SIX: MEDX).

As Quality Improvement Lead, you will drive continuous improvement initiatives across our manufacturing processes, ensuring the highest quality standards for our customers. You will lead Lean and Six Sigma–based improvement projects, reduce defects and inefficiencies, and strengthen our quality culture across the plant.

Job Description

  • Lead improvement projects focused on reducing customer complaints, scrap, rework and machine downtime.
  • Analyze process data (injection parameters, molding cycles, defects) to identify root causes and implement corrective actions.
  • Act as the main interface between the Quality team and Sales for customer complaints and feedback management.
  • Conduct structured investigations and ensure strong corrective and preventive actions (CAPA).
  • Maintain and optimize key quality KPIs, including complaints, non‑conformities and COPQ.
  • Train teams in problem‑solving and quality tools (5 Whys, Ishikawa, FMEA, 8D).
  • Promote a culture of excellence, standardization and prevention across the organization.

This role is key to enhancing product quality, improving process reliability and elevating customer satisfaction.

Qualifications

  • Bachelor’s or Master’s degree in Industrial, Plastics, Production Engineering or related fields
  • Broad experience in manufacturing, with several years working in plastic injection environments
  • Experience in a Quality department and strong understanding of defectology in plastic parts
  • Experience with drawing interpretation, measuring instruments and ISO 9001
  • Lean Six Sigma certification (Black Belt preferred)
  • Proficiency in Minitab, advanced Excel and ERP systems (SAP preferred)
  • Excellent communication skills and ability to collaborate cross‑functionally
  • English level B2 or higher

Additional Information

medmix is an equal opportunity employer, committed to the strength of a diverse workforce. 

93% of our employees would go above and beyond to deliver results – do you have the drive to succeed? Join us and boost your career, starting today!

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