R&A Program Manager- Data Operations Analysis

R&A Program Manager- Data Operations Analysis

Description

About this role:

We are seeking an associate with strong process improvement, data analysis and communication skills to join the Content and Research Excellence (CRE) organization within Gartner’s Research and Advisory (R&A) business unit. This role will partner with a range of CRE leaders who manage teams of functional experts (content strategists, writers, editors, visual designers, and program managers) to collect (and in some cases develop new measures), reconcile and analyze multiple data sets to help improve the operating productivity and the quality of team outputs. Reporting to the VP of Topic Sensing, this role will also join a team that designs and builds demand sensing tools to support senior leaders who plan and manage Gartner’s content and topic coverage.

What you will do:

• Partner with leaders to understand their team’s core business responsibilities, repeated routines and activities, and business problems and help design the appropriate measurement tool
• Collect, synthesis and analyze reported and observed data from disparate sources and systems in easy to understand analysis 
• Develop and maintain an authoritative understanding of data sets used to track team activities and content performance metrics
• Present compelling data-driven stories and visualizations, make recommendations for boosting performance and operational efficiency 
• Effectively communicate best practices on planning, creating, managing and promoting content based on the performed analysis

What you’ll need:

• 4-5 years of experience in Operations Research, Economics, Statistics, Finance, Marketing Analytics or other data science field analyzing impact and improvement of published content 
• Bachelor’s degree in Operations Research, Economics, Statistics, Finance, Marketing Analytics or other relevant field, Masters preferred 
• Excellent logic and project management skills, ability to effectively solicit feedback to implement changes 
• Native-level verbal and written communication in English
• High data literacy, passion for data science 
• Strong knowledge of Excel, statistical methodologies, data visualization required
• #LI-LB1

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .

Job Requisition ID:89303

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How the process will look like

Your teammates will gather all requirements within our organization. Then, once priority has been discussed, you will decide as a team on the best solutions and architecture to meet these needs. In continuous increments and continuous communication between the team and stakeholders, you’re part of making data play an even more important (and understood) part withing Brand New Day.