Regional IT Infrastructure Manager

Konsento is searching a talented candidate for our client.

Our client is a global life-science company, with 50.000 employees all over the globe and with presence in 47 countries at the moment. 

The Regional IT Infrastructure Manager is responsible for building, maintaining and continuously improving the IT Infrastructure needed to run company's aboratories and their applications;

The role “partners” with the business in a true “IT as a Service” model; provide resilient, top-of-the-range, cost-efficient IT Infra Services of the regional IT Infra Team;

They will execute the IT transformation program to segregate IT Infra assets, coaching and steering their team, as part of regional IT Infra team.

The role will be responsible for IT Service Management, IT Infra Transformation Program and IT Infra Operations

RESPONSIBILITIES

• Build and Manage your regional IT team

• Manage day-to-day delivery, maintenance and troubleshooting of IT Infrastructure systems, operations and services for your scope, including hosting of regional business applications, WAN/LAN network management, IT security, back-up & recovery, identity & access management, workplace & end-point device management, and end-user support

• Manage IT Infrastructure projects and changes to continuously improve and upgrade IT Infrastructure systems, operations and services, adapt them to changing business needs and standards, and ensure that changes are deployed with minimal disruption

• Monitor and Report on IT service quality,  customer satisfaction against agreed KPIs and SLAs

• Ensure Group IT Infra and Security standards are implemented and adhered to

• Master’s Degree in Computer Science (M.S.) or related field

• 5-10 years of experience leading/managing within a successful IT organisation, in at least two areas of IT Infrastructure Operations;

• 5+ years of work experience with IT Infrastructure project management in an international environment, preferably in an industrial or process driven environment and ideally in the laboratory industry;

• Fluent spoken and written English.

• Extensive knowledge of Compute (Windows Server etc), Storage (NetApp etc), Network (Cisco etc) technologies; Cross Functional Technical Experience: Windows Server installations; Microsoft Active Directory and DNS; Microsoft Exchange 2010; Data back-up technologies; VMware; SAN/NAS storage systems, etc.

• In-depth understanding of virtual and cloud infrastructures (experience in cloud technologies - Azure/AWS);

• Strong security awareness (ISO 27000)

• Extensive knowledge and experience with IT best practice methodologies (ITIL, COBIT); Familiarity with BPMN, SCRUM, CMMi; GxP (GAMP5), GDPR;

Please send your application in English.