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Croatian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

icon briefcase Tipo de empleo : Tiempo completo
icon remote-alt Remote / Work from Home

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Descripción del trabajo - Croatian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD is proud to offer an exciting opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to beautiful Greece. In this role, you will provide exceptional customer support to Croatian-speaking customers, helping them navigate their travel arrangements and making their experience with Booking.com outstanding.


Responsibilities

  • Handle customer inquiries in Croatian via phone, email, and live chat regarding bookings, cancellations, and travel-related questions.
  • Assist clients in utilizing the Booking.com platform to maximize their travel experience.
  • Resolve issues related to reservations in a timely and effective manner.
  • Document all customer interactions and transactions in the CRM system to maintain accurate records.
  • Collaborate with other departments to ensure prompt resolutions to customer issues.
  • Stay updated on promotions, services, and policies to provide accurate information to customers.
  • Fluency in Croatian (written and spoken), with English proficiency preferred.
  • Customer service experience, particularly in travel or hospitality, is advantageous.
  • Strong communication and interpersonal skills, with a genuine passion for helping others.
  • Ability to troubleshoot and resolve customer concerns with patience and professionalism.
  • Familiarity with CRM systems is a plus.
  • Willingness to relocate and immerse in a new cultural experience in Greece.
  • Strong organizational skills and the ability to manage multiple tasks efficiently.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Croatian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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