Customer Service Representative (Dutch/German/Swedish) (Hybrid)

Grow your career with MSX International
At MSX International, we work with leading automotive brands worldwide, helping them deliver outstanding customer experiences.
Join a young, dynamic and multicultural team where you can develop your skills, take ownership of your work, and grow professionally in an international environment.

Why this role is for you
If you enjoy communicating, solving problems, and working with people from different countries, this role offers you the perfect mix of stability, learning, and international exposure.

What you’ll do
Support customers and dealerships via phone and email
Take ownership of cases from start to resolution
Follow up to ensure a smooth and satisfying customer experience
Update systems and contribute to daily operations

¿ What we’re looking for
C1 level of English
C2/native in Dutch, German, or Swedish
Strong communication skills and a proactive attitude
Based in Madrid or nearby
Customer service experience is a plus, but not essential

How you’ll work
Hybrid working model: 50% office-based after a 3-month onboarding period
Training fully on-site
Fixed schedule from Monday to Friday (no shift work)
Office location: Albasanz 15, Madrid. Suanzes Underground. Canillejas area.
Modern office + friendly team atmosphere

What we offer
Permanent contract from day one
Salary: €22,000 – €24,000 gross/year
23 days of paid holiday
2 extra vacation days if you work on Spanish public holidays
¿ Extra perks you'll actually enjoy:
Flexible compensation plan (health insurance, transport, meals, training)
Career development opportunities—grow internally and explore new roles
Work in an international and multicultural environment
Employee discounts platform (MSX Bazaar)
Free fruit at the office once a week

What you’ll gain
International work experience
Strong communication & problem-solving skills
Exposure to the automotive industry
A solid career foundation in a global company
Ready to start?
If you’re looking for a job where you can learn, grow, meet people from all over the world and build your future, this is it.
Apply now and join our team!
MSX International offers equal opportunities regardless of sex, race, disability, age, sexual orientation, religion or beliefs, marital status, pregnancy, or maternity.