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Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocation

icon briefcase Tipo de empleo : Tiempo completo
icon remote-alt Remote / Work from Home

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Descripción del trabajo - Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocation

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.


Responsibilities

  • Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
  • Provide clear and accurate information about account management, transactions, and financial services.
  • Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
  • Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
  • Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
  • Stay updated on evolving products, industry trends, and company policies to offer informed support.
  • Fluency in Danish (both written and spoken); proficiency in English is also required.
  • Experience in customer service, preferably in the financial technology or finance sector.
  • Strong problem-solving skills and a customer-oriented mindset.
  • Excellent communication skills with an emphasis on clarity and empathy.
  • Proficient in CRM systems and comfortable with standard office applications.
  • Self-starter with the ability to work independently in a remote or hybrid environment.
  • Willingness to relocate to Greece and immerse yourself in a new culture.
  1. Competitive Monthly
  2. Fully Paid Relocation Package
  3. Monthly Performance Bonus
  4. Fully Paid Training
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Danish Customer Service Agent For FinTech - Work In Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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