Delivery Manager - Operations

Empresa : Mirai

Remote / Work from Home

Descripción del trabajo - Delivery Manager - Operations

About Mirai RiskTech

Mirai RiskTech is the global technology leader in Balance Sheet Management, Financial Risk and Regulation. With pioneering SaaS Solutions and consulting services, we empower banks to shorten the path to success in risk management and regulatory compliance.

Mirai RiskTech operates with fully remote operations and main employee hubs in Madrid, Mexico City, and Boston. Our team comprises 150 professionals from over 20 countries, fostering a collaborative international culture at the intersection of technology, data, consulting, and finance.

About the Role

Mirai Risk Tech has an exciting opportunity for an entry level position as Business Operations Analyst, to join our Operations team. This position will provide global service to the company to increase the efficiency and profitability of our operations. Reporting to the Chief Operating Officer, the Business Operations Analyst will be part of a dynamic and growing company and will be a key member of the management team, focused on support the daily operations of the company, and ensuring the strategy and planning to align the business activities with the company culture, policies and procedures.

Key Responsibilities

Developing company policies and ensuring compliance
Improving business functionality to align with core business objectives
Promoting efficiency by implementing improved operational procedures
Monitoring adherence to policies and processes throughout the company
With assistance from senior team members, develop and manage the overall operations of the organization
Monitoring and analyzing key performance indicators and support to the daily operations
Maintaining accurate records and reports
Set up and manage internal systems, procedures, and policies
Collecting and maintaining accurate records of document flow, ensuring that they are properly filed and archive
Ensuring regulatory compliance, managing documentation, monitoring processes, and verifying that all tasks are done accurately
Identify inefficiencies, bottlenecks, and areas for improvement.
Use data-driven approaches to analyze processes and performance metrics.
Continuously monitor operational performance.

Qualifications

Entry level position, university graduated, bachelor’s degree in operations management, project management, strategic management, business management, or similar
A master's degree in a related field is an asset
One or two years of experience as delivery manager or in business operations
Ability to effectively communicate both verbally and written
Ability to promote efficiency toward achieving business objectives and profitability
Proficiency with Microsoft Office (Excel, Word, PowerPoint)
Language requirements: English level C1 - Advanced, Spanish level C1 - Advanced
Detail oriented and accurate
Creative and continuous improvement oriented
Strong analytical and problem-solving skills

Location

Remote work. Based out of Spain.At Mirai RiskTech, our people are our greatest asset. We offer flexibility, work-life balance, and a comprehensive benefits package designed to support your professional and personal growth.

We are looking for long- term relationships and people who wants to improve and earn more responsibilities and growth professionally
Remote work on demand of each position
Team meetings, although some team members are in different cities, we improve and encourage the networking with on-site events during the year
Flexible schedule and shorter hours on Fridays
Attractive salary and benefit package

Mirai offers equal opportunities and accepts application from all the sectors of the society, the company does not discriminate for race, religion, ethnical origin, incapacity, age, nationality, marital status, sexual orientation, gender identity, or any other motive protected by the current law.
Personal data will be processed by Mirai as responsible in order to evaluate the authenticity of the application for this position or other ones. Policy link https://www.mirairisktech.com/privacy-policy

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Delivery Manager - Operations

Descripción del trabajo - Delivery Manager - Operations

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